general messages
Date and Time: 2025-06-09 12:00:00
Message:
Navneserverne ns1.ddns.no og ns2.ddns.no er migrert over til nye servere. Ingen nedetid er registrert eller forventet.
Date and Time: 2025-06-09 12:00:00
Message:
The nameservers ns1.ddns.no and ns2.ddns.no is migrated to new servers. No downtime is registered or expected.
Date and Time: 2025-05-18 23:00:00
Message:
Eksisterende kunder er migrert over på nye servere ift. websider og e-post. De det gjelder skal ha mottatt melding om nytt e-postoppsett.
Date and Time: 2025-05-18 23:00:00
Message:
Exisiting clients are migrated to new servers for webpages and email. For affected clients you should have recieved information regarding new email setup instructions.
webpages/email/cpanel/dns
State: Resolved
Started: 2026-06-20T14:26:23.517Z
Ended: 2026-06-20T15:20:49.689Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-20T10:00:00.000Z
Ended: 2026-06-20T15:59:33.501Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-20T02:10:00.000Z
Ended: 2026-06-20T15:59:17.175Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-19T14:53:00.000Z
Ended: 2026-06-19T15:41:00.000Z
Impact Time: N/A
Latest Update:
We have experienced an issue affecting SQL services on s1103.usc1.mysecurecloudhost.com. Our team actively worked to restore services as quickly as possible. All services are now stable and should work normally.
Thanks for your patience.
State: Resolved
Started: 2026-06-19T11:00:00.000Z
Ended: 2026-06-19T19:59:01.514Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-19T07:09:00.000Z
Ended: 2026-06-19T23:00:06.587Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-17T21:16:33.245Z
Ended: 2026-06-18T22:53:41.570Z
Impact Time: N/A
Latest Update:
We would like to give the update that all network and services are stable.
We would like to thank you for your patience during this time.
If you have any questions or need any assistance with your services, please reach out to us.
State: Resolved
Started: 2026-06-17T16:46:29.806Z
Ended: 2026-06-17T17:34:23.930Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-17T09:37:00.000Z
Ended: 2026-06-17T09:54:00.000Z
Impact Time: N/A
Latest Update:
We are aware that some clients experienced problems with our services connected to the following servers:
d700.lon1.mysecurecloudhost.com
d702.lon1.mysecurecloudhost.com
d177.lon1.prowebpanel.com
d186.lon1.prowebpanel.com
d718.lon1.mysecurecloudhost.com
d719.lon1.mysecurecloudhost.com
d748.lon1.mysecurecloudhost.com
s199-staging.lon1.prowebpanel.com
d819.lon1.mysecurecloudhost.com
d820.lon1.mysecurecloudhost.com
d849.lon1.mysecurecloudhost.com
d850.lon1.mysecurecloudhost.com
www.kalaopolis.com
d2890.lon1.stableserver.net
d2916.lon1.stableserver.net
amir.anor.com
cp.lon1.stableserver.net
d4209.lon1.stableserver.net
vps3.jmtorpar.com
d4393.lon1.stableserver.net
d4421.lon1.stableserver.net
d13174.lon1.stableserver.net
Our infrastructure team worked on this as a priority to resolve this matter. All services should now be stable.
If you need any assistance in the immediate, please reach out to our Customer Care Team.
State: Resolved
Started: 2026-06-17T09:32:00.000Z
Ended: 2026-06-17T12:24:42.475Z
Impact Time: N/A
Latest Update:
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding.
State: Resolved
Started: 2026-06-17T09:40:00.000Z
Ended: 2026-06-17T13:50:12.733Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-14T11:24:00.000Z
Ended: 2026-06-15T09:13:46.896Z
Impact Time: N/A
Latest Update:
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding.
State: Resolved
Started: 2026-06-14T07:59:00.000Z
Ended: 2026-06-14T08:18:37.854Z
Impact Time: N/A
Latest Update:
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding.
State: Resolved
Started: 2026-06-14T03:31:00.000Z
Ended: 2026-06-14T04:53:51.094Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Complete
Started: 2026-06-12T09:00:07.110Z
Ended: 2026-06-12T21:00:07.363Z
Impact Time: N/A
Latest Update:
The maintenance is now complete. Thanks for your patience.
State: Resolved
Started: 2026-06-11T12:13:02.331Z
Ended: 2026-06-11T12:53:20.341Z
Impact Time: N/A
Latest Update:
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding.
State: Complete
Started: 2026-06-11T08:04:06.766Z
Ended: 2026-06-11T14:00:06.831Z
Impact Time: N/A
Latest Update:
The maintenance is now complete. Thanks for your patience.
State: Resolved
Started: 2026-06-10T21:09:09.993Z
Ended: 2026-06-11T06:42:28.399Z
Impact Time: N/A
Latest Update:
We would like to give the update that after our infrastructure team implemented a fix, network and services are showing as stable.
We would like to thank you for your patience during the monitoring period.
If you have any questions or need any assistance with your services, please reach out to us.
State: Resolved
Started: 2026-06-10T09:06:00.000Z
Ended: 2026-06-10T11:59:32.028Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. All servers are up and running. Thanks for your patience.
State: Resolved
Started: 2026-06-08T11:14:00.000Z
Ended: 2026-06-08T12:13:50.954Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-08T08:40:00.000Z
Ended: 2026-06-13T19:55:43.448Z
Impact Time: N/A
Latest Update:
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding.
State: Resolved
Started: 2026-06-08T03:40:50.785Z
Ended: 2026-06-08T11:37:39.372Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-06-02T08:39:00.000Z
Ended: 2026-06-02T10:07:16.537Z
Impact Time: N/A
Latest Update:
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
If you are still experiencing any difficulties, please contact us for assistance.
State: Resolved
Started: 2026-05-30T20:54:00.000Z
Ended: 2026-06-02T15:57:11.396Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-05-29T07:18:00.000Z
Ended: 2026-05-29T10:31:38.356Z
Impact Time: N/A
Latest Update:
We would like to give the final update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us.
client administration/invoicing
Published: Mon, 17 Jun 2024 16:07:05 +0000
Description:
Jun 17, 16:07 UTC Monitoring - A fix for the remaining IP issues was implemented and the system is being monitored. Jun 17, 14:19 UTC Update - DDOS is currently under control but due to configuration changes we have made some users may be prevented access to their admin area if they have IP blacklisting set up. A configuration update is rolling out now. Jun 17, 14:00 UTC Update - There is an ongoing DDOS attack against multiple Upmind endpoints and a large number of Upmind brands. We've rolled out our initial mitigation improvements now and are scaling up capacity in order to deal with the impact of the traffic floods. Further updates to follow. Jun 17, 13:45 UTC Update - The DDOS from last night has returned and we are enacting our DDOS mitigation improvements now. Jun 17, 13:38 UTC Investigating - Investigating network issues.
Published: Sun, 16 Jun 2024 21:54:52 +0000
Description:
Jun 16, 21:54 UTC Resolved - At approximately 21:10 UTC we started receiving a DDOS (distributed denial of service) attack, which ramped up and caused intermittent outages across the Upmind API and therefore frontend client and admin areas. We frequently receive DDOS attacks and they usually cause no issue, but today's attack was to an endpoint that didn't have all of our DDOS mitigations in place. This DDOS made Upmind functionality unavailable intermittently from 21:10 UTC, and fully from 21:30 to 21:54 UTC.The issues were fully mitigated by 21:54 UTC. We continue to monitor to ensure no further performance hits.A number of improvements to our DDOS mitigation will be enacted over the next week.The aim of DDOS attacks is to overwhelm a network and cause services to go offline, usually with the only aim of causing disruption but sometimes with the aim of weakening security. In the case of Upmind there is no feasible scenario in which a DDOS attack would cause a security issue. However we understand that any disruption or performance issues are unacceptable for our clients and we will do our best to ensure we can mitigate future attacks fully. Jun 16, 21:49 UTC Update - This is a large scale DDOS attack we are currently mitigating. Jun 16, 21:30 UTC Investigating - We are currently investigating network errors.
Published: Sat, 24 Feb 2024 03:00:56 +0000
Description:
Feb 24, 03:00 UTC Completed - The scheduled maintenance has been completed. Feb 24, 02:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 19, 01:33 UTC Update - We will be undergoing scheduled maintenance during this time. Feb 19, 01:17 UTC Scheduled - We will be upgrading our infrastructure and need to make a system wide upgrade. This will involve a system wide outage for approximately thirty minutes. We do not intend to have any such outages once we leave our beta phase later this year.
registration of domains/dns