general messages
Date and Time: 2025-06-09 12:00:00
Message:
Navneserverne ns1.ddns.no og ns2.ddns.no er migrert over til nye servere. Ingen nedetid er registrert eller forventet.
Date and Time: 2025-06-09 12:00:00
Message:
The nameservers ns1.ddns.no and ns2.ddns.no is migrated to new servers. No downtime is registered or expected.
Date and Time: 2025-05-18 23:00:00
Message:
Eksisterende kunder er migrert over på nye servere ift. websider og e-post. De det gjelder skal ha mottatt melding om nytt e-postoppsett.
Date and Time: 2025-05-18 23:00:00
Message:
Exisiting clients are migrated to new servers for webpages and email. For affected clients you should have recieved information regarding new email setup instructions.
webpages/email/cpanel/dns
State: Investigating
Started: 2026-02-17T19:40:00.000Z
Ended:
Impact Time: No impact
Latest Update:
We are aware of a few customers having intermittent disruptions to our hosting services on server p3613.bom1.stableserver.net due to IIS-related issues. Our infrastructure team are working on this as a priority to resolve this matter.
If you need any assistance in the immediate, please reach out to our Customer Care Team.
State: Resolved
Started: 2026-02-17T14:18:51.693Z
Ended: 2026-02-17T15:00:19.722Z
Impact Time: 41 minutes, 28 seconds
Latest Update:
Following up on the diagnosis and troubleshooting by our team, we are seeing significant improvements in internet traffic and are continuing to monitor the situation. We have made changes to the IP address of some services to ensure a long-standing resolution.
What do you need to do?
- For clients using our name servers: No action is required
- For clients using external name servers, please manually update your records. You can find the new IP in cPanel => Shared IP Address.
State: Resolved
Started: 2026-02-17T11:49:20.581Z
Ended: 2026-02-17T12:59:38.007Z
Impact Time: 1 hour, 10 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-02-16T12:13:04.951Z
Ended: 2026-02-16T15:22:20.878Z
Impact Time: 3 hours, 9 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
Action Required:
For clients using our Name Servers: No action is required. The update will be handled automatically.
For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
If you are still experiencing any difficulties, please contact us for assistance.
State: Resolved
Started: 2026-02-15T09:30:00.000Z
Ended: 2026-02-15T13:10:15.881Z
Impact Time: 8 minutes, 1 second
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-02-14T20:26:00.000Z
Ended: 2026-02-14T20:49:00.000Z
Impact Time: 23 minutes
Latest Update:
We identified higher than normal traffic impacting the s13612.fra1.stableserver.net server, which caused intermittent networking and website accessibility issues for some customers. To restore service stability as quickly as possible, affected services were migrated to a new IP address.
Action Required:
For clients using our Name Servers: No action is required. DNS updates were handled automatically.
For clients using External Name Servers: Please manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
Please allow time for DNS propagation to fully complete after the changes. Services have since been stabilized and are operating normally. If you need any assistance, please reach out to our Customer Care Team.
State: Resolved
Started: 2026-02-14T20:53:00.000Z
Ended: 2026-02-14T22:27:00.000Z
Impact Time: 1 hour, 34 minutes
Latest Update:
We identified higher than normal traffic impacting the sg1-tr103.supercp.com server, which caused intermittent networking and website accessibility issues for some customers. To restore service stability as quickly as possible, affected services were migrated to a new IP address.
Action Required:
For clients using our Name Servers: No action is required. DNS updates were handled automatically.
For clients using External Name Servers: Please manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
Please allow time for DNS propagation to fully complete after the changes. Services have since been stabilized and are operating normally. If you need any assistance, please reach out to our Customer Care Team.
State: Resolved
Started: 2026-02-14T23:18:00.000Z
Ended: 2026-02-15T02:32:45.432Z
Impact Time: 2 hours, 16 minutes
Latest Update:
We would like to give the final update that all network and services are stable. To restore service stability as quickly as possible, affected services were migrated to a new IP address.
Action Required:
For clients using our Name Servers: No action is required. DNS updates were handled automatically.
For clients using External Name Servers: Please manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
Please allow time for DNS propagation to fully complete after the changes. Services have since been stabilized and are operating normally. If you need any assistance, please reach out to our Customer Care Team.
We would like to thank you for your patience during this time.
State: Resolved
Started: 2026-02-12T18:41:00.000Z
Ended: 2026-02-12T18:47:00.000Z
Impact Time: 6 minutes
Latest Update:
We are aware that a few customers using server p1402.use1.mysecurecloudhost.com experienced intermittent disruptions due to the server becoming temporarily unreachable. Our infrastructure team worked on this as a priority and the matter has now been fully resolved.
If you need any assistance in the immediate, please reach out to our Customer Care Team.
State: Underway
Started: 2026-02-13T16:00:00.276Z
Ended:
Impact Time: N/A
Latest Update:
Maintenance works are still actively underway as scheduled. Our team continues to progress through the migration and update process to the new infrastructure.
We appreciate your patience during this time and will provide further updates as milestones are completed or once the maintenance has been finalized.
If there is anything we can assist with in the meantime, please don't hesitate to contact us.
State: Resolved
Started: 2026-02-07T10:41:00.000Z
Ended: 2026-02-09T18:58:43.445Z
Impact Time: 1 day, 16 hours
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-02-06T06:39:38.975Z
Ended: 2026-02-06T20:24:02.538Z
Impact Time: 13 hours, 44 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
Action Required:
For clients using our Name Servers: No action is required. The update will be handled automatically.
For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
If you are still experiencing any difficulties, please contact us for assistance.
State: Resolved
Started: 2026-02-05T20:16:18.191Z
Ended: 2026-02-08T08:17:34.408Z
Impact Time: 2 days, 12 hours
Latest Update:
The emergency migrations are now complete, and relevant configurations such as PHP have been successfully transferred. If you encounter any further issues, our customer care team is available to help.
State: Resolved
Started: 2026-02-05T19:19:59.504Z
Ended: 2026-02-05T20:31:34.444Z
Impact Time: 1 hour, 11 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-02-05T09:40:35.847Z
Ended: 2026-02-05T15:23:53.083Z
Impact Time: 18 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-02-04T07:00:00.000Z
Ended: 2026-02-04T08:15:00.000Z
Impact Time: 1 hour, 15 minutes
Latest Update:
We have experienced some higher than normal traffic on our server s3147.fra1.stableserver.net. As part of the mitigation process, our system engineers performed a IP split.
Action Required:
For clients using our Name Servers: No action is required. The update will be handled automatically.
For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
If you are still experiencing any difficulties, please contact us for assistance.
State: Resolved
Started: 2026-02-03T00:20:33.351Z
Ended: 2026-02-03T02:10:48.799Z
Impact Time: 19 minutes, 7 seconds
Latest Update:
We would like to give the final update that all network and services are stable.
Thank you for your patience during this time.
If you have any questions or need any assistance with your services, please reach out to us.
State: Resolved
Started: 2026-02-02T19:47:14.856Z
Ended: 2026-02-02T22:01:24.393Z
Impact Time: 1 hour, 14 minutes
Latest Update:
Following up on the diagnosis and troubleshooting by our team, we are seeing significant improvements in internet traffic and loads return to normal.
Thank you for your patience during this time.
If you have any questions or are still experiencing any difficulties, please contact us for assistance.
State: Resolved
Started: 2026-01-31T17:07:23.728Z
Ended: 2026-02-01T18:45:00.000Z
Impact Time: 36 minutes, 14 seconds
Latest Update:
After careful monitoring, we would like to give the final update that all network and services are stable.
If you have any questions or need any assistance with your services, please contact us.
We would like to thank you for your patience.
State: Resolved
Started: 2026-01-31T17:05:15.243Z
Ended: 2026-01-31T18:04:44.255Z
Impact Time: 9 minutes, 10 seconds
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-01-31T16:22:01.873Z
Ended: 2026-01-31T18:04:56.575Z
Impact Time: 48 minutes, 55 seconds
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-01-31T15:06:57.614Z
Ended: 2026-01-31T17:12:28.772Z
Impact Time: 18 minutes, 34 seconds
Latest Update:
We've now resolved the incident.
Action Required:
For clients using our Name Servers: No action is required. The update will be handled automatically.
For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
Thanks for your patience.
State: Resolved
Started: 2026-01-30T05:32:33.618Z
Ended: 2026-01-30T11:29:31.184Z
Impact Time: 5 hours, 18 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-01-29T14:44:43.683Z
Ended: 2026-01-30T11:29:16.149Z
Impact Time: 20 hours, 13 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-01-28T13:34:12.224Z
Ended: 2026-01-28T22:10:19.349Z
Impact Time: 6 hours, 57 minutes
Latest Update:
We've now resolved the incident. Thanks for your patience.
client administration/invoicing
Published: Mon, 17 Jun 2024 16:07:05 +0000
Description:
Jun 17, 16:07 UTCMonitoring - A fix for the remaining IP issues was implemented and the system is being monitored.Jun 17, 14:19 UTCUpdate - DDOS is currently under control but due to configuration changes we have made some users may be prevented access to their admin area if they have IP blacklisting set up. A configuration update is rolling out now.Jun 17, 14:00 UTCUpdate - There is an ongoing DDOS attack against multiple Upmind endpoints and a large number of Upmind brands. We've rolled out our initial mitigation improvements now and are scaling up capacity in order to deal with the impact of the traffic floods. Further updates to follow.Jun 17, 13:45 UTCUpdate - The DDOS from last night has returned and we are enacting our DDOS mitigation improvements now.Jun 17, 13:38 UTCInvestigating - Investigating network issues.
Published: Sun, 16 Jun 2024 21:54:52 +0000
Description:
Jun 16, 21:54 UTCResolved - At approximately 21:10 UTC we started receiving a DDOS (distributed denial of service) attack, which ramped up and caused intermittent outages across the Upmind API and therefore frontend client and admin areas. We frequently receive DDOS attacks and they usually cause no issue, but today's attack was to an endpoint that didn't have all of our DDOS mitigations in place. This DDOS made Upmind functionality unavailable intermittently from 21:10 UTC, and fully from 21:30 to 21:54 UTC.The issues were fully mitigated by 21:54 UTC. We continue to monitor to ensure no further performance hits.A number of improvements to our DDOS mitigation will be enacted over the next week.The aim of DDOS attacks is to overwhelm a network and cause services to go offline, usually with the only aim of causing disruption but sometimes with the aim of weakening security. In the case of Upmind there is no feasible scenario in which a DDOS attack would cause a security issue. However we understand that any disruption or performance issues are unacceptable for our clients and we will do our best to ensure we can mitigate future attacks fully.Jun 16, 21:49 UTCUpdate - This is a large scale DDOS attack we are currently mitigating.Jun 16, 21:30 UTCInvestigating - We are currently investigating network errors.
Published: Sat, 24 Feb 2024 03:00:56 +0000
Description:
Feb 24, 03:00 UTCCompleted - The scheduled maintenance has been completed.Feb 24, 02:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 19, 01:33 UTCUpdate - We will be undergoing scheduled maintenance during this time.Feb 19, 01:17 UTCScheduled - We will be upgrading our infrastructure and need to make a system wide upgrade. This will involve a system wide outage for approximately thirty minutes. We do not intend to have any such outages once we leave our beta phase later this year.
registration of domains/dns