general messages
Date and Time: 2025-06-09 12:00:00
Message:
Navneserverne ns1.ddns.no og ns2.ddns.no er migrert over til nye servere. Ingen nedetid er registrert eller forventet.
Date and Time: 2025-06-09 12:00:00
Message:
The nameservers ns1.ddns.no and ns2.ddns.no is migrated to new servers. No downtime is registered or expected.
Date and Time: 2025-05-18 23:00:00
Message:
Eksisterende kunder er migrert over på nye servere ift. websider og e-post. De det gjelder skal ha mottatt melding om nytt e-postoppsett.
Date and Time: 2025-05-18 23:00:00
Message:
Exisiting clients are migrated to new servers for webpages and email. For affected clients you should have recieved information regarding new email setup instructions.
webpages/email/cpanel/dns
State: Resolved
Started: 2026-04-19T15:22:30.044Z
Ended: 2026-04-19T18:35:30.538Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-04-18T15:44:00.000Z
Ended: 2026-04-19T22:34:39.140Z
Impact Time: N/A
Latest Update:
We would like to give the final update that the fix is still in place and things have returned to normal levels.
If you have any questions or need any assistance with your services, please reach out to us.
We would like to thank you for your patience during this time.
State: Resolved
Started: 2026-04-18T08:13:03.933Z
Ended: 2026-04-18T10:44:51.180Z
Impact Time: N/A
Latest Update:
We've now resolved the incident and all services should function normally. Thanks for your patience.
State: Resolved
Started: 2026-04-16T08:21:00.000Z
Ended: 2026-04-16T08:36:00.000Z
Impact Time: N/A
Latest Update:
We are aware a few customers have had intermittent disruptions to our s1478.lon1.mysecurecloudhost.com services due to https timeout issues. Our infrastructure team are worked on this as a priority to resolve this matter. All services should now be stable.
If you need any assistance in the immediate, please reach out to our Customer Care Team.
State: Complete
Started: 2026-04-16T08:00:07.644Z
Ended: 2026-04-16T10:00:01.183Z
Impact Time: N/A
Latest Update:
The maintenance is now complete. Thanks for your patience.
State: Resolved
Started: 2026-04-16T05:51:00.000Z
Ended: 2026-04-16T15:31:58.577Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-04-11T04:32:00.000Z
Ended: 2026-04-12T00:01:13.087Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-04-10T04:50:33.347Z
Ended: 2026-04-12T17:53:57.982Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-04-02T14:38:00.000Z
Ended: 2026-04-02T15:13:00.000Z
Impact Time: N/A
Latest Update:
We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
If you have any questions or need any assistance with your services, please reach out to us.
State: Resolved
Started: 2026-04-02T18:48:00.000Z
Ended: 2026-04-02T19:04:00.000Z
Impact Time: N/A
Latest Update:
We are aware of a few customers having intermittent disruptions to our services connected to server s10119.bom1.stableserver.net. Our infrastructure team worked on this as a priority and have confirmed the issue has been resolved.
We want to thank our clients for their patience while our team was working on this resolution and apologize for any of the inconvenience caused.
If you need any assistance in the immediate, please reach out to our support team.
State: Resolved
Started: 2026-03-30T13:21:32.917Z
Ended: 2026-03-31T22:50:24.361Z
Impact Time: N/A
Latest Update:
Our infrastructure team have confirmed that the issue has now been resolved.
We want to thank our clients for the patience they've had whilst our team was working on this resolution.
If you have further issues please don't hesitate to contact us.
State: Resolved
Started: 2026-03-29T01:41:00.000Z
Ended: 2026-03-30T13:19:15.368Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-28T02:52:00.000Z
Ended: 2026-03-28T04:16:17.227Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-25T16:09:14.886Z
Ended: 2026-03-25T20:39:15.787Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-23T11:08:30.224Z
Ended: 2026-03-23T12:47:39.952Z
Impact Time: N/A
Latest Update:
We've now resolved the issue. Thanks for your patience.
State: Resolved
Started: 2026-03-23T10:44:57.751Z
Ended: 2026-03-24T13:06:37.068Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-23T09:28:00.000Z
Ended: 2026-03-23T10:08:00.000Z
Impact Time: N/A
Latest Update:
We recently experienced unusually high traffic on server s10696.lon1.stableserver.net. We would like to give the final update that all network and services are stable. As part of the mitigation process, our team implemented an IP split;
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
If you have any questions or need any assistance with your services, please reach out to us.
We would like to thank you for your patience during this time.
State: Resolved
Started: 2026-03-20T20:24:13.372Z
Ended: 2026-03-20T22:31:07.975Z
Impact Time: N/A
Latest Update:
The server migration has been successfully completed.
If your account was included in the migration, you can find the new IP address in your cPanel account.
Thank you for your continued patience and understanding.
State: Resolved
Started: 2026-03-20T09:12:30.235Z
Ended: 2026-03-21T16:50:06.523Z
Impact Time: N/A
Latest Update:
The issue has been resolved and all services should be fully functional. For affected users please proceed with the following steps;
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding
State: Resolved
Started: 2026-03-20T09:09:45.628Z
Ended: 2026-03-21T16:46:00.154Z
Impact Time: N/A
Latest Update:
The issue has been resolved and all services should be fully functional. For affected users please proceed with the following steps;
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding
State: Resolved
Started: 2026-03-19T19:10:00.000Z
Ended: 2026-03-20T09:04:26.737Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-19T12:27:17.158Z
Ended: 2026-03-19T12:56:49.131Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-18T17:00:00.000Z
Ended: 2026-03-31T22:56:38.808Z
Impact Time: N/A
Latest Update:
We’re continuing to work directly with our affected customer to find the best possible solution.
We appreciate your patience during this time.
State: Resolved
Started: 2026-03-18T14:00:00.000Z
Ended: 2026-03-18T19:10:55.545Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
State: Resolved
Started: 2026-03-16T16:12:27.617Z
Ended: 2026-03-16T16:34:37.548Z
Impact Time: N/A
Latest Update:
We've now resolved the incident. Thanks for your patience.
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding
client administration/invoicing
Published: Mon, 17 Jun 2024 16:07:05 +0000
Description:
Jun 17, 16:07 UTCMonitoring - A fix for the remaining IP issues was implemented and the system is being monitored.Jun 17, 14:19 UTCUpdate - DDOS is currently under control but due to configuration changes we have made some users may be prevented access to their admin area if they have IP blacklisting set up. A configuration update is rolling out now.Jun 17, 14:00 UTCUpdate - There is an ongoing DDOS attack against multiple Upmind endpoints and a large number of Upmind brands. We've rolled out our initial mitigation improvements now and are scaling up capacity in order to deal with the impact of the traffic floods. Further updates to follow.Jun 17, 13:45 UTCUpdate - The DDOS from last night has returned and we are enacting our DDOS mitigation improvements now.Jun 17, 13:38 UTCInvestigating - Investigating network issues.
Published: Sun, 16 Jun 2024 21:54:52 +0000
Description:
Jun 16, 21:54 UTCResolved - At approximately 21:10 UTC we started receiving a DDOS (distributed denial of service) attack, which ramped up and caused intermittent outages across the Upmind API and therefore frontend client and admin areas. We frequently receive DDOS attacks and they usually cause no issue, but today's attack was to an endpoint that didn't have all of our DDOS mitigations in place. This DDOS made Upmind functionality unavailable intermittently from 21:10 UTC, and fully from 21:30 to 21:54 UTC.The issues were fully mitigated by 21:54 UTC. We continue to monitor to ensure no further performance hits.A number of improvements to our DDOS mitigation will be enacted over the next week.The aim of DDOS attacks is to overwhelm a network and cause services to go offline, usually with the only aim of causing disruption but sometimes with the aim of weakening security. In the case of Upmind there is no feasible scenario in which a DDOS attack would cause a security issue. However we understand that any disruption or performance issues are unacceptable for our clients and we will do our best to ensure we can mitigate future attacks fully.Jun 16, 21:49 UTCUpdate - This is a large scale DDOS attack we are currently mitigating.Jun 16, 21:30 UTCInvestigating - We are currently investigating network errors.
Published: Sat, 24 Feb 2024 03:00:56 +0000
Description:
Feb 24, 03:00 UTCCompleted - The scheduled maintenance has been completed.Feb 24, 02:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 19, 01:33 UTCUpdate - We will be undergoing scheduled maintenance during this time.Feb 19, 01:17 UTCScheduled - We will be upgrading our infrastructure and need to make a system wide upgrade. This will involve a system wide outage for approximately thirty minutes. We do not intend to have any such outages once we leave our beta phase later this year.
registration of domains/dns